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Shipping & Delivery

How long is my order get shipped?

To ensure your product shipped perfectly, we will take around 1-2 business days to process your order.

Please contact us if you did not receive your shipping confirmation email within 2 business days after you made an order.


Do you ship internationally?

Yes, we offer worldwide shipping services to ensure every customer able to enjoy our unique product/service.


What is the cost of shipping?

We currently offer a limited time of free shipping services to every buyer, and it is International Free Shipping!


How long does shipping time take?


It will usually take average 7-10 business days to arrive in USA.

It will usually take average 5-7 business days to arrive in Japan and Korea.

It will usually take average 10-15 business days to arrive in other countries.


Do you provide tracking information?


Yes, you will receive an email comes along with our shipping tracking number in 3 business days once you already made the payment. If you haven’t received tracking info within 3 business days, please don't hesitate to contact us.


My tracking says “no information available at the moment”.

Based on our customer history order, it will take 1-3 days for the tracking information to update on the system. It there is still no information on your tracking number after the promised time, please contact us.


Will my items be sent in one package?

For some logistical and quality control reasons, items purchased in the same order will sometimes be shipped in separate packages.


What shipping information do I need to provide?

We only ship confirmed order addresses. You must provide the correct shipping address.


How will I know when my items are shipped?

An email confirmation will be sent to you along with applicable tracking number, and you will able to track your parcel using the tracking number.


What about customs, duty fees, and tariffs?

You are responsible for any customs, duties fees, or tariffs in accordance with your state or country's specific requirements.